Change or rebook a flight
Ask about a different flight, a ticket exchange or a change to an existing booking. Fare differences and ticket rules may apply.
1-800-247-9297General reservations / service lineCheck official booking optionsBritish Airways
British Airwaysbritishairways.com
Customer Service Number
1-800-247-9297Pre-travel questions and reservations — US
TOLL-FREECOMPANY-PUBLISHED NUMBER
United StatesDaily 07:00–01:00 EST (wording used by source)
Official sourceChecked 2026-09-16
Toll-free in the listed region. Mobile airtime or international charges may apply.
More departments & phone lines Choose the department or region for your question.
Hayrace Contact Guide is an independent directory, not British Airways’s customer service team. The numbers above belong to the company, not this directory.
BEFORE YOU CONTACT THE AIRLINE
What do you need to do?
Cancel a reservation
Check your ticket conditions before cancelling. If a travel agency issued your ticket, contact the seller about the next step.
1-800-247-9297General reservations / service lineOpen the airline’s cancellation helpRequest or check a refund
The airline or ticket seller decides eligibility. A cancelled flight or booking does not always result in a cash refund.
Open official refund guidanceUse the airline’s own online route. No separate refund phone is listed here.Calls go directly to the listed airline. This guide cannot change tickets, submit refunds or access your booking.
Choose your contact at British Airways
Choose a department that handles your question. The country, hours and source apply to that contact only.
Pre-travel questions and reservations — US
Source · Checked 2026-09-16Booking and refund contact options
Source · Checked 2026-09-16Delayed or cancelled flight help
Source · Checked 2026-09-16Delayed baggage assistance
Source · Checked 2026-09-16Official website
Source · Checked 2026-09-10Hayrace Contact Guide is independent and is not affiliated with British Airways. We cannot access accounts, make reservations or resolve company support cases.
Before contacting the airline
Use reservations for booking questions and a separately labelled baggage channel for luggage issues. If you booked through an agency, check who issued your ticket. Share booking information only through the airline’s secure official channels.