Change or rebook a flight
Ask about a different flight, a ticket exchange or a change to an existing booking. Fare differences and ticket rules may apply.
1-800-862-8621General reservations / service lineCheck official booking optionsVirgin Atlantic
Virgin Atlanticvirginatlantic.com
Customer Service Number
1-800-862-8621Reservations, Customer Service and Flying Club — US and Canada
TOLL-FREECOMPANY-PUBLISHED NUMBER
United States24 hours daily
Official sourceChecked 2026-09-16
Toll-free in the listed region. Mobile airtime or international charges may apply.
Hayrace Contact Guide is an independent directory, not Virgin Atlantic’s customer service team. The numbers above belong to the company, not this directory.
BEFORE YOU CONTACT THE AIRLINE
What do you need to do?
Cancel a reservation
Check your ticket conditions before cancelling. If a travel agency issued your ticket, contact the seller about the next step.
1-800-862-8621General reservations / service lineOpen the airline’s cancellation helpRequest or check a refund
The airline or ticket seller decides eligibility. A cancelled flight or booking does not always result in a cash refund.
Check the airline’s refund optionsA dedicated refund number has not been confirmed for this listing.Calls go directly to the listed airline. This guide cannot change tickets, submit refunds or access your booking.
Choose your contact at Virgin Atlantic
Choose a department that handles your question. The country, hours and source apply to that contact only.
Reservations, Customer Service and Flying Club — US and Canada
Source · Checked 2026-09-16Booking and customer-service contact options
Source · Checked 2026-09-16Official help and contact information
Source · Checked 2026-09-10Official help and contact information
Source · Checked 2026-09-10Official website
Source · Checked 2026-09-10Hayrace Contact Guide is independent and is not affiliated with Virgin Atlantic. We cannot access accounts, make reservations or resolve company support cases.
Company social profiles
Links published by the company. A social profile may not provide account support.
Before contacting the airline
Use reservations for booking questions and a separately labelled baggage channel for luggage issues. If you booked through an agency, check who issued your ticket. Share booking information only through the airline’s secure official channels.